Honda Recalls

Customer Testimonials

Find out what customers are saying about Honda of El Cajon.

Great customer service, specially by Art a service adviser.Art went above and beyond to make sure I was taken care of. Thank you

Customer: Cali O B.
Date: 2017-05-18
Reason For Visit:
Employees dealt with:

Brian is helpful. I was in last week looking for car for my daughter We both love the new Honda Civic hatchback. Thanks brian

Customer: Trina C.
Date: 2017-05-17
Reason For Visit:
Employees dealt with:

Thanks Brian for all your help. I love the new Honda Civic ex. Thanks. I'll be back soon to purchase. Thanks so much

Customer: Lorenzo L.
Date: 2017-04-18
Reason For Visit:
Employees dealt with:

Thanks brian fir all your help see you next week i live the new hinda civic. Ill refer all my friends and family. Thanks so much. See yiu ssoon

Customer: Estinvil L.
Date: 2017-04-16
Reason For Visit:
Employees dealt with:

Hi I just like to say that the service was great you brian show me all your selections and I had a wonderful time a demo to cars a Honda Civic and a Honda Accord it was a great experience and I would refer my friends to come to Honda of El Cajon thank you

Customer: Tareq T.
Date: 2017-04-14
Reason For Visit:
Employees dealt with:

Two people to look for if you're going in for an estimate for a problem with your car: Nicole and Mike. I can't believe how easy it was to walk in and get an estimate and advice about a problem I had with my car. These two individuals really went out of their way to make sure I was taken care of. I went into another collision center and received an estimate and then headed over to the Honda collision center. The estimate I was previously given was not even necessary after talking to Mike. He fixed the problem I had on my car in less than 5 minutes no problem. I'm so glad to see that there are good people still out there not wanting to snag every dollar they possibly can for something that doesn't require a dime. I will be taking my car to them for any problems I may run into! Thank you Mike and Nicole for making my day! :)

Customer: Jen A.
Date: 2017-04-13
Reason For Visit:
Employees dealt with:

thanks Brian for all your help. I love the new crv. Thanks so much. I'll refer all my friends and family

Customer: Katie K.
Date: 2017-04-12
Reason For Visit:
Employees dealt with:

I shopped around quite a bit for my 2016 Honda Civic Touring edition. While using every internet resource and visiting multiple dealers, I was most impressed by Honda of El Cajon. Oscar, the sales rep I worked with, did an outstanding job of answering my questions and working with me. I was tough on the dealer, I shopped around, and I was not into making a quick decision. Oscar didn't pressure me, he worked with me, and stayed in contact. Excellent experience and worth the 40 mile drive to get a car that I really enjoy driving at a price that made sense to me. Thanks Honda Of El Cajon, I will be sending my friends to your dealership!

Customer: Steve R.
Date: 2017-03-28
Reason For Visit:
Employees dealt with:

Brandon marogi was really helpful and got me out with my new accord sport se fast with a good deal!

Customer: Brandon P.
Date: 2017-03-27
Reason For Visit:
Employees dealt with:

5 star to Brian's customer service! I came in Saturday morning, first thing at 7 am for an oil change. Everyone is generally friendly and provided good customer service. I was looking forward to having my car washed, but I guess since they're busy, it was opted out. They gave me a free one before, so I hoped that they would do it again, but meh. I say 5 star to Brian because he was genuinely cheerful and enthusiastic every time I saw him. When I was starting with the paperwork first thing, he passed by and was setting up the computer. He was friendly with his greeting and apologized for the mess. When I was walking out after the service, he picked up the paper mat and stuff that was left in my car, then mentiones that they have started recycling since January 2017. It's the little details and sincerity that he puts into his customers service, that's why I give him props for a 5 star. As a customer service trainer, I wish all the rep I train are as enthusiastic in life as he is. I hope he is getting the acknowledge from the management for his awesome job.

Customer: Jane R.
Date: 2017-03-26
Reason For Visit:
Employees dealt with:

Thanks Brian for showing me the new Honda Civic I'll see you soon Thanks for all your help

Customer: jaclyn n.
Date: 2017-03-23
Reason For Visit:
Employees dealt with:

Thanks Jude and Brian we love our new Honda Fit thanks so much for your service. I'll refer my friends and family thanks so much

Customer: Ralph V.
Date: 2017-03-20
Reason For Visit:
Employees dealt with:

Thanks Brian and Steve curry. I got the best price and service. I'll recommend you to all my friends !

Customer: Conan W.
Date: 2017-03-18
Reason For Visit:
Employees dealt with:

Tyler in service goes above and beyond for his customers. Best customer service and honesty. Can't beat That! Thank you Tyler!

Customer: Jodi M.
Date: 2017-03-17
Reason For Visit:
Employees dealt with:

These guys are great!!! Never have any problems with anything I do for service. Friendly and a lot of help if you have any questions.

Customer: Seth T.
Date: 2017-03-16
Reason For Visit:
Employees dealt with:

Purchased a new car today and I'm very happy with the outcome! Thank you Fernando Martinez for assisting. Everything went smoothly!

Customer: Mariah G.
Date: 2017-03-15
Reason For Visit:
Employees dealt with:

Brian helped us test drive a new Pilot. It was a great experience. Thanks Brian. I love the new pilot

Customer: K M.
Date: 2017-03-12
Reason For Visit:
Employees dealt with:

Obed Pizano was amazing very knowledgeable explained everything throughly went over all my options clearly, I am taking in my husband in this week and buying a new car !

Customer: Treysi R.
Date: 2017-03-10
Reason For Visit:
Employees dealt with:

Thanks Brian for your easy going nature and good service. Love the new Pilot. Great test drive.

Customer: Alicia V.
Date: 2017-03-09
Reason For Visit:
Employees dealt with:

Great customer service by Grover ! He explained everything well ! I will recommend him to family and friends

Customer: Izamar L.
Date: 2017-03-08
Reason For Visit:
Employees dealt with:

They Gave me a great DEAL! See Donald Or Joe Deluca! and Daniel in Financing! Awesome JOB and I will definitely be coming back

Customer: Faith R.
Date: 2017-03-07
Reason For Visit:
Employees dealt with:

I have a 1991 Honda, so I have seen my share of dealerships and service departments. I am usually happy with my service providers; I love my car with it's 320K + miles and I don't resent the repairs it sometimes need. The service and attention I got from Honda of El Cajon, however, goes beyond what I have experienced at other dealers. They were attentive, respectful, accommodating, fast and skillful. Danny, my service advisor, coordinated the process and kept me informed along the way. Allan did the work, and he truly appreciated my old car. Brian took care of my logistical needs and was a gracious welcomer, and Sandra gave me a safe, timely shuttle ride. I know a new car is in my future, and I know the first place I'll shop is Honda of El Cajon. Well done, and thanks for your great care!

Customer: Jennifer S.
Date: 2017-03-05
Reason For Visit:
Employees dealt with:

Thanks Brian for helping my sister get her new car 2013 Honda Civic lx. I'll refer you more people thanks a lot

Customer: Kristine L.
Date: 2017-02-27
Reason For Visit:
Employees dealt with:

Went to Honda of El Cajon yesterday to lease a new car. Jason Adame helped me out so much! He took me around to each car and told me what features they had and how much it would cost a month. Helped me stay in my budget and also found me an amazing civic! Excellent customer service!! Thank you so much Jason.

Customer: Rachel A.
Date: 2017-02-25
Reason For Visit:
Employees dealt with:

I got an f250 from Eli. It was a great buying experience. I definitely recommend you check them out. The dealership was newly renovated and very clean.

Customer: Chris B.
Date: 2017-02-23
Reason For Visit:
Employees dealt with:

Thanks Brian for all your help With my phone and thanks Tyler for the great service I'll refer all my friends and family

Customer: Quynh H.
Date: 2017-02-18
Reason For Visit:
Employees dealt with:

If anyone out there is looking to buy a new car & wanting good Customer Service, then Matt Shefa is your man! He is personable, knowledgeable, patient & understanding. I felt like he was someone I could turn to with any questions or problems regarding my new car. He gets my recommendation! Do not hesitate to stop buy there & ask for Matt Shefa - he's the Sales Manager who gets the job done & done right!

Customer: J M.
Date: 2017-02-17
Reason For Visit:
Employees dealt with:

Miguel was great to work with! Not pushy at all and was very thorough going over all the details of our new car! Definitely recommend him when purchasing a vehicle!

Customer: Diana G.
Date: 2017-02-16
Reason For Visit:
Employees dealt with:

wow i ca not be more happy with these place honda !!! i made an appt on valentines day same day they got me in and receptionist was super nice they did tell me sorry for the noise cause they are under-construction which is nice that they are doing that they get to have a new place !!! well back to my happiness Steve i believe that's hes name was the salesman that maid it happen for me to have my first brand new car !!! he took the time the patients etc to get me a good deal also the manager was great don't remember your name but i do know your from PERU and have a hard last name to say hahahah o well thank you every body that made my valentine super special yesterday !!! Honda of el cajon rocks thank you thank you best car ever

Customer: Alexandra S.
Date: 2017-02-15
Reason For Visit:
Employees dealt with:

Thanks Brian I love my new 2016 Honda CR-V ex Thanks for all your help and fast service

Customer: Ashley V.
Date: 2017-02-11
Reason For Visit:
Employees dealt with:

What a great experience!! Thank you Joe Deluca and Jason May. Love my new Honda CRV. Best car buying experience ever.

Customer: Kristin P.
Date: 2017-02-10
Reason For Visit:
Employees dealt with:

Thanks brian for helping me tòday i came back because you sold my boyfriend his honda accord sport Thanks do much

Customer: Kitty N.
Date: 2017-02-07
Reason For Visit:
Employees dealt with:

Awesome experience at Honda El Cajon. I was stuck in a lease (from a different company) and the entire staff worked with me to get me out of that situation and into a new car, that I own, and have a lower payment. Cannot say enough about the politeness and treatment from the staff there. I highly recommend working with them.

Customer: Ed T.
Date: 2017-02-05
Reason For Visit:
Employees dealt with:

Best car buying experience EVER!!! Thank you Jose Mendoza. I love my new CRV!

Customer: Rey U.
Date: 2017-02-03
Reason For Visit:
Employees dealt with:

My best experience ever at Honda of El Cajon most especially with the service dept. Right when I parked my vehicle I was greeted and helped. Much shout out to my service/shuttle driver Sandra who made my trip to and from work, on a busy Monday, a pleasant ride. She was very friendly and easy to talk to. I also want to thank Janet who scheduled my appointment for me and still managed to arrange my appointment and shuttle service even though my place of work was over the 10 miles range. Great team work Honda of El Cajon Service Dept. Keep up the good work and I will definitely schedule more appointment(s), if necessary, AND refer your dealership with my family and friends...Jayvee

Customer: Jayvee A.
Date: 2017-02-01
Reason For Visit:
Employees dealt with:

Thanks Brian for helping my sister get into her new civic Thanks for all your help and fast service. I'll refer friends

Customer: Esmeralda R.
Date: 2017-01-31
Reason For Visit:
Employees dealt with:

Donald is the man. He is knowledgeable, friendly, and will take care of you. Like anyone, I'm concerned with not getting ripped off, and if possible actually getting a good deal. That's where Donald comes in. He kept it real with a great attitude from the initial phone call to driving off the lot. This was unlike any other car buying experience I've ever undergone. Not pressure and guilt driven where you drive away thinking "wtf just happened?" Very transparent from both Donald and Daniel the finance manager so that the wifey and I knew exactly what we were getting ourselves into. All in all you're talking about guys that try to do the most for you and understand that leaving a customer happy is better for everyone in the long run, and you can't beat that. I'm a glass half empty kind of guy, but these guys do it right. Good car buying experiences do exist, these guys are proof.

Customer: Rick M.
Date: 2017-01-30
Reason For Visit:
Employees dealt with:

Thanks Brian. He was a great help. I love my used dodge journey. Thanks so much I'll refer all my friends and family

Customer: Cyn N.
Date: 2017-01-29
Reason For Visit:
Employees dealt with:

Best experience I've had at a car dealership! I LOVE my new Honda Fit. Fantastic customer service. Robert, Jason, and Ariel worked with me to get a good deal and made sure I was happy when I left. Thanks so much! I highly recommend coming here.

Customer: Sarah M.
Date: 2017-01-28
Reason For Visit:
Employees dealt with:

I went to Honda of El Cajon to take a look at some cars. Once I got there I just browsing not really knowing what I was looking for. Then Pablo approaches me and was very helpful. He was very knowledgeable and gave his input without being too overwhelming. It overall was a great experience and I 100% recommend Honda El Cajon, but make sure you ask for Pablo!

Customer: Chantal F.
Date: 2017-01-27
Reason For Visit:
Employees dealt with:

I went to this dealership just to look around I was helped by Pablo he was very nice and did not make me feel pressured at all like other sales people. He was very nice and knowledgeable.

Customer: Silvee P.
Date: 2017-01-25
Reason For Visit:
Employees dealt with:

I actually hate going to car dealerships and feel like everyone is insincere and tries to take advantage of you. Also, I have a Toyota, but have been considering other options. A friend of mine told me about this place, so I thought I have nothing to lose. I got approached by Pablo and he was actually pretty cool, he didn't try to pressure me into any particular car and took the time to find out what exactly I was looking for. And although at the end of the day I didn't pick any cars, I test drove a couple Priuses and I might switch. I like how Pablo didn't act like a 'pushy' salesman. I gotta discuss my decision with my sister and if I do decide on a Prius, I will definitely come back to this place.. Worth a try!

Customer: Nazira K.
Date: 2017-01-24
Reason For Visit:
Employees dealt with:

A big shout out to salesman Brian Robinson. Very patient with me on a rainy day, helped take the stress out of a car buying experience. Very kind and knowledgeable Brian R. is in helping and answering my questions. Thanks Brian R and Honda of El Cajon!

Customer: Bob M.
Date: 2017-01-23
Reason For Visit:
Employees dealt with:

I recently moved here from out of state and and I needed a car. After 2 bad experiences from other dealerships I pulled into Honda in El Cajon. I was greeted by Grover. Right away I knew it was going to be a great experience. He asked me questions to help himself better understand me and what I need, unlike the other dealerships who asked me questions about a trade in, my credit score, and monthly payment. He showed me 3 cars and took his time explaining them. It was an amazing day. Make sure you give yourself a chance to do business with Grover! He has me for life! :)

Customer: Savannah W.
Date: 2017-01-20
Reason For Visit:
Employees dealt with:

I went to Honda of El Cajon with my wife after work and we were both tired and looking to make a deal quickly to match our true car estimate. Fernando was very professional and courteous throughout the entire experience. He knew we wanted an affordable payment and respected that. He didn't try to sell us something that we didn't need. Overall the experience was positive and we made our first big purchase. I recommend Fernando at Honda of El Cajon if you're looking for a positive, time worthy experience when car shopping.

Customer: Abisai R.
Date: 2017-01-19
Reason For Visit:
Employees dealt with:

I was referred to this dealership by my bank (credit union). The sales person that helped me is Jason Adame. I came here not even sure if I would be able to purchase a car since I have credit challenges. Let me say that Jason was amazing! He worked with me and made it happen! I left here with a 2016 Honda Civic that I love. Jason went above and beyond to make this experience a pleasurable one. I was NOT here for hours going back and forth with sales and financing as most people experience. Everyone at this dealership was friendly and ready to help. Another person I want to mention is Robert Chumacero. He is the business/finance manager. What a great man! Also went out of his way to make my experience pleasurable. He explained everything to me as I was signing the paperwork and was able to answer all of my questions. He ensured us getting all the paperwork done quickly which I appreciated since I had my daughter with me. All in all, I have to say what an amazing team! I'm so happy to have purchased my new Honda here and would highly recommend this dealership without any hesitation! Ask for Jason Adame if you decide to come by, I'm certain he will make your experience as wonderful as mine was. Thank you Honda of El Cajon!

Customer: Marissela M.
Date: 2017-01-17
Reason For Visit:
Employees dealt with: